It's been some time since we've had a WarZ update on the site, but alas i've been in Hospital then bed bound. But since things are back on track, it's time to give you the latest update on the Hacking Situation. It looks as if the developers have upped the anti against the Hackers, though many of my friends claim it's just as bad as ever.
According to the developers they will be adding new staff that will focus primarily on ban investigations as well as in-game monitoring of players. This means they will have players undercover, on servers, monitoring the activity of other players and suspected hackers, live. Now this " Live Monitoring " was actually an idea by many different members of the WarZ forums, but read on to see what's been said regarding this update.
Over the last few weeks A LOT has happened in terms of hacker reports, hackers being caught, and players appealing bans based claims of false bans. I'd like to go over these issues so that we are all on the same page and things are much more clear to you, who play the game every day.
We have multiple ways of reporting hackers:
- First and foremost you can report players in-game by typing "FairFight Player_Name Reason for report". This is the first initial phase of our reporting feature and we will be updating this to make it much easier to report players, especially those with weird characters.
- You can use our Hacker Forum.
- Lastly, you can report hackers to our support ticket service. http://support.playwarz.com
It is extremely important to note: When submitting a player as a hacker (on the forums or support ticket) to include as much information as possible. A video of the indecent is the best form of evidence.
Template on how to report a hacker in both tickets and Forums
You can report suspected cheaters in 2 places:
warz.zendesk.com, and http://forums.playwarz.com/forumdisp...er-Discussions
Thread Name or Ticket Name:
Cheater Report <Character Name>
Inside the thread or Ticket:
Name(s) of the Character suspected of cheating: (If you know multiple of his character names please list them.)
***Name of your character: (My Character name)
Information detailing the event: (What happened? What did you see? What cheat was he using? ETC…)
Photo(s) or Video(s) of the event: (Required for reports forums/tickets. Also make sure to point out timings or what to look at when posting an image(s) or video(s).)
See rules about needing image/video for forum post here:
We've banned ~3.5% of the total monthly player base for using hacks on our servers, and ruining the gaming experience for those that play fair. Out of the players that have been banned ~25% have submitted ban appeal tickets and/or forum posts.
Unfortunate as it is, we have confirmed that the hack sites have been asking their banned users to submit tickets and forum posts, claiming innocent. However, the influx of claims has really helped reassure the validity of our anti-hack methods, as we have been constantly double and triple checking multiple accounts.
We all have seen tons of players claiming false bans and we have investigated (to date) ~60% of the claims. At the time of this posting we have less than .001% of those players that have been falsely banned. These players have all had their accounts unbanned and are enjoying the game once again.
We will be adding new staff that will focus primarily on ban investigations as well as in-game monitoring of players. This means we will have players undercover, on servers, monitoring the activity of other players and suspected hackers, live.